# Working AI first, reports later

> An AX (AI transformation) program for B2B companies. Set priorities in a free 30-minute assessment, measure impact in a 4–8 week pilot, then roll out to your teams. Covers sales, marketing, customer support and document work.

Canonical: https://grinda.ai/en/ax

Start your AI transformation with Grinda AI's agents that are already in operation. Run a 4–8 week pilot on your own work, check the impact against metrics agreed upfront, and decide on rollout once you see the results.

- **Start with AI we already run** — Global sales · marketing content · customer support · document analysis
- **Agree on metrics, then a 4–8 week pilot** — Decide on rollout after reviewing the results report
- **One team from assessment to adoption** — We don't hand over a report and walk away

Free 30-minute assessment · Reply within 1 business day · No commitment · Government AX/data vouchers (Korea)

- **Up to 96%** — Lower market-entry cost vs. hiring overseas sales staff
- **17 languages** — Supported by Rinda for buyer discovery & outreach
- **42+** — Government, finance & global organizations we've worked with

Source: Grinda AI internal data · as of July 2026

**Organizations we've worked with:** BNK Financial Group, DGB Financial Group, Korea Fintech Center, TIPS, Daejeon Metropolitan City, Minkabu

## AI projects tend to stall at the same points

The four points where AI adoption most often stalls — and how Grinda AI gets you past each one.

### 01 · Before starting — “We don't know where to start”

There are many tasks AI could help with, but no clear way to decide what comes first.

**Our approach:** The assessment ranks tasks by expected impact and implementation difficulty.

### 02 · Security review — “Can we trust you with our data?”

Sending internal data to an external AI is a security and compliance burden.

**Our approach:** Customer data is never used to train external models, and on-premise deployment is available.

### 03 · After the PoC — “The PoC ended, but nobody uses it”

The pilot finished, yet it never made it into real day-to-day work.

**Our approach:** We design the pilot so your team uses it in real work from day one.

### 04 · Budget approval — “We need to report results in numbers”

Securing the next budget requires proving the impact.

**Our approach:** We agree on metrics before the pilot starts and deliver the results as a report.

## Where should our company start with AI?

Describe your industry, size and goals in a sentence or two. Our AI consultant recommends a fitting solution and a first pilot project right away.

1. Describe your company
2. Get AI recommendations
3. Talk to an expert

AI-generated recommendation. We'll confirm the precise diagnosis in an expert consultation.

## Four kinds of work you can hand off today

Each runs on Grinda AI's own solutions. Pick one to see the steps the AI follows.

### Finding overseas buyers and first outreach

Sales Agent · Global Sales Automation

Set target countries and industries — the agent finds buyers, writes tailored emails in 17 languages, and ranks the leads that respond.

**Runs on:** [Rinda](https://rinda.ai)

**What the AI agent does:**

1. Set Target — Country, industry, ICP input
2. Find Buyers — Auto-collect real leads
3. Personalized Email — Write & send in 17 languages
4. Lead Scoring — Prioritize by response
5. Sales Pipeline — Priority contact list

- **What people still own:** Send approval, negotiation and contracts stay with your team.
- **Today:** One market, one rep — overseas expansion stalls on cost and time
- **With AI:** Auto-discover buyers and send personalized sales emails in 17 languages

### Marketing content from product materials

Content Agent · Marketing Content Automation

Turns product photos, videos and decks into short-form videos, card news and banners sized for each channel.

**Runs on:** [Ara](https://grinda.ai/en/products/ara)

**What the AI agent does:**

1. Upload Source — Product photo or source video
2. AI Editing — Auto-extract scenes & highlights
3. Generate Content — Auto-create short-form & promo videos
4. Channel Optimize — Format, subtitles, localization
5. Distribution Set — Per-channel content set

- **What people still own:** Final review and approval before publishing stay with your team.
- **Today:** Days of outsourced, manual editing — and still not enough content
- **With AI:** Auto-generate short-form and promo videos from one video or photo

### First-line multilingual customer inquiries

Assistant Agent · Multilingual Customer Engagement

Answers inquiries in multiple languages based on your internal documents and policies, and logs the source for every answer.

**Runs on:** [Global Finance AI Assistant](https://grinda.ai/en/contact) · Inquire

**What the AI agent does:**

1. Inquiry In — Receive multilingual inquiries
2. Intent Analysis — Auto-classify & route
3. Evidence Search — Search internal docs & policies
4. Answer — Explainable, accurate response
5. Respond / Escalate — Hand off only complex cases

- **What people still own:** Complex inquiries that need judgment are routed to your staff automatically.
- **Today:** Limited multilingual CS staff causes delays and missed inquiries
- **With AI:** 24/7 multilingual auto-response with automatic routing

### Document comparison, analysis and reports

Data Agent · Data Intelligence

Compares documents such as proposals and RFPs against your criteria and produces summary reports for decision-making.

**Runs on:** [Document Evaluation System](https://grinda.ai/en/ai-solution/stock)

**What the AI agent does:**

1. Collect Data — Docs, proposals, data in
2. Auto Analysis — Compare & extract key items
3. Derive Insights — Auto-detect patterns & risks
4. Generate Report — Decision-ready summary
5. Dashboard — Continuous monitoring

- **What people still own:** Setting evaluation criteria and the final decision stay with your team.
- **Today:** People analyze scattered data by hand
- **With AI:** AI auto-generates key insights and reports

## Where should our company start?

Pick an industry and a function to see a good first pilot — and what we'd measure in it.

### Manufacturing & Export

Manufacturers and exporters with strong tech but challenges in overseas sales and multilingual support

#### Sales: Automated overseas buyer discovery & export sales

**What the AI does:**

- AI auto-discovers genuine buyers from just target country and industry
- Tailored proposal emails auto-written and sent in 17 languages
- Trade-show and RFQ leads auto-organized into sales priorities

**Metrics measured in the pilot:** Qualified buyers found · Email reply rate · Meetings & quote requests

#### Marketing: Multilingual product & tech content automation

**What the AI does:**

- Promo videos auto-generated from a single product photo
- One trade-show or seminar video repurposed into multiple short-form clips
- Multilingual catalogs and social content auto-localized

**Metrics measured in the pilot:** Production time per piece · Monthly output · Language coverage

#### Customer Support: 24/7 automated overseas technical support

**What the AI does:**

- Auto-replies to multilingual technical and spec inquiries
- Accurate, evidence-based answers grounded in manuals and drawings
- Quote and after-sales requests auto-routed to the right team

**Metrics measured in the pilot:** Time to first response · Auto-resolution rate · Routing accuracy

### Finance & Insurance

Financial firms that must elevate customer engagement and research within regulation and data security

#### Sales: Financial product proposals & lead support

**What the AI does:**

- Auto-draft tailored product proposals per customer segment
- Real-time summaries of market and research materials
- Compliance-aware engagement scripts generated automatically

**Metrics measured in the pilot:** Proposal drafting time · Consultation prep time · Revisions after compliance review

#### Marketing: Automated financial content & reports

**What the AI does:**

- Turn market and product info into customer-facing content
- Draft copy with regulatory compliance checks built in
- Auto-localize multilingual customer materials

**Metrics measured in the pilot:** Content lead time · Compliance rejection rate · Multilingual coverage

#### Customer Support: Multilingual, secure financial customer support

**What the AI does:**

- Accurate responses grounded in authoritative financial data
- Auto-classify and answer multilingual inquiries
- Explainable answers based on internal rules and FAQs

**Metrics measured in the pilot:** Answer accuracy (source match) · Hand-off rate to agents · Average handling time

### Retail & Commerce

Retail and commerce teams that must boost marketing productivity amid exploding content and channels

#### Sales: Automated B2B & overseas partner discovery

**What the AI does:**

- Auto-discover buyers and vendors in target markets
- Tailored proposal and quote emails sent per account
- Track lead responses at a glance

**Metrics measured in the pilot:** New partners contacted · Proposal reply rate · Deals converted

#### Marketing: Mass production of product content & short-form

**What the AI does:**

- Auto-generate short-form and ad creative from product photos and videos
- Auto-resize and caption per channel spec
- Recommend content priorities based on performance data

**Metrics measured in the pilot:** Production time per asset · Output per channel · Performance per asset

#### Customer Support: Automated order & CS inquiry handling

**What the AI does:**

- Auto-respond to shipping, exchange and refund inquiries
- Real-time multilingual customer support
- Auto-escalate only complex inquiries to agents

**Metrics measured in the pilot:** Repetitive inquiries automated · Time to first response · Hand-off rate to agents

### IT & B2B SaaS

IT and SaaS companies that need to automate the sales & marketing pipeline to grow fast

#### Sales: Automated outbound sales pipeline

**What the AI does:**

- Auto-discover ICP target accounts and decision-makers
- Personalized outbound emails auto-written and sent
- Auto-score and prioritize responsive leads

**Metrics measured in the pilot:** ICP-fit accounts · Outbound reply rate · First meetings booked

#### Marketing: Automated demo & content marketing

**What the AI does:**

- Auto-repurpose product videos into short-form and demo clips
- Auto-convert feature updates into multilingual content
- Auto-generate campaign performance reports

**Metrics measured in the pilot:** Content lead time · Monthly output · Report preparation time

#### Customer Support: Automated tech support & onboarding

**What the AI does:**

- Auto-answer technical inquiries grounded in docs and APIs
- Provide multilingual customer onboarding guides automatically
- Auto-classify and route issue tickets

**Metrics measured in the pilot:** Ticket classification accuracy · Time to first response · Inquiries solved by docs

This is an example scenario. The actual project and metrics are set during the assessment to fit your work.

## From assessment to adoption, in 4 stages

Every stage leaves a deliverable, and you decide whether to continue based on the results.

### STEP 01 — Diagnose & Discover

We assess your work, data and organization to prioritize where AI applies.

- **Deliverable:** AX assessment report · priority map
- **Timeline:** 1–2 weeks

### STEP 02 — Design & Roadmap

We define initiatives by ROI and design the adoption roadmap and architecture.

- **Deliverable:** Adoption roadmap · expected ROI
- **Timeline:** 2–3 weeks

### STEP 03 — PoC & Pilot

We quickly validate core initiatives to capture real performance data.

- **Deliverable:** Pilot performance report
- **Timeline:** 4–8 weeks

### STEP 04 — Adopt & Scale

We roll out company-wide with field adoption, training and operations, and keep improving.

- **Deliverable:** Operating model · training · dashboard
- **Timeline:** Ongoing

The assessment is free with no commitment. Decide on rollout after reviewing the pilot report.

## In-house, outsourcing or Grinda AI — which fits you?

The answer depends on your situation. Here are the criteria side by side.

### Getting to the first result

- **In-house build:** Hiring & infrastructure → In-house development → First result
- **Generic SI / agency:** Requirements → Build & delivery → First result
- **Grinda AI:** Assess & design → 4–8 week pilot → First result → Scale

A simplified view of the typical order of work. Actual timelines depend on project scope.

| Criteria | In-house build | Generic SI / agency | Grinda AI |
| --- | --- | --- | --- |
| Time to first results | Starts with hiring & infra — 6–12+ months | Visible only after specs & development finish | Quantified results validated in a 4–8 week PoC |
| Upfront investment | Dedicated staff & infrastructure paid upfront | Full project cost paid upfront | Government AX & data vouchers minimize the burden |
| Solution maturity | Built from scratch through trial and error | Rebuilt from zero for every project | Runs on field-proven in-house solutions from day one |
| Proving ROI | Measurement framework must be self-built | ‘Delivery done’ easily becomes the goal | Quantified pilot reports back your next investment decision |
| Adoption & training | Know-how leaves with key employees | Contract ends at handover | Dedicated team supports training & operations |
| Security & governance | Design & verification burden on your team | Varies widely by vendor | Private deployment principle, on-premises supported |

### A different approach may fit better if…

- You have an in-house AI/data team and need to own and operate the models and code yourselves → **Build in-house**
- Your core challenge is outside sales, marketing, support and documents — e.g. production or logistics optimization → **A specialist in that field**

## Answers to what your review will ask first

What you need for security review, internal audit and budget approval.

### How your data flows

1. **Your data** — Documents · emails · inquiry history (Encrypted)
2. **AI agent** — Cloud or your own environment (on-premise)
3. **Results + evidence log** — Available for internal reviews and audits

**External model training:** Your data is never used

### Data Security

All data is encrypted, and customer data is never used to train external models. Our security program is designed with reference to the key ISO/IEC 27001 controls (we do not hold the certification).

### Governance & Explainability

Designed so AI's reasoning and decisions can be traced and explained, meeting internal policy and audit requirements.

### Government AX Vouchers

We co-design adoption using government programs such as AX and data vouchers to lower the upfront investment burden.

### Dedicated Team Support

A dedicated consulting team works with you from diagnosis to operations, turning PoC results into company-wide rollout.

[See government voucher options](https://grinda.ai/government-voucher/startup)

## AX adoption: frequently asked questions

### How does AX adoption proceed?

It follows 4 steps: Diagnose → Design → PoC → Adoption. We validate results quickly with a small initiative, then a dedicated team supports company-wide rollout and operations. Because we provide both consulting and our own AI solutions, we prevent projects from getting stuck at PoC.

### How much does it cost?

The assessment is free. Pilot and build costs depend on the number of tasks, the scope of system integration and the deployment model (cloud or on-premise), so we quote after the assessment defines the scope. In Korea, government AX/data vouchers can reduce your share of the cost.

### How is internal data security guaranteed?

All data is strongly encrypted, and we never use customer data to train external models — a private deployment principle. Our security program is designed against the main ISO/IEC 27001 control objectives; we do not currently hold the certificate itself. Deployment scope is agreed against your own security requirements, and on-premise deployment inside your environment is supported when needed.

### What's the typical scope and duration of a PoC?

We run it on 1–2 core tasks over about 4–8 weeks, delivering a pilot report with quantitative performance data at the end. We use this data to support your next investment decision.

### What do we need to prepare?

One person who owns the target work and sample materials for it (emails, documents, inquiry history, etc.) are enough to start. We agree on the exact level of involvement during the assessment.

### Does it integrate with our existing systems (ERP/CRM/groupware)?

Yes. We design the architecture assuming integration with your internal systems and data sources, defining the integration scope and method during the design phase.

### Can we use government AX/data vouchers?

Yes. Grinda AI is a registered government-voucher supplier and co-designs adoption using programs like AX and data vouchers to significantly lower your upfront cost.

### What company sizes and industries is it for?

Any B2B company with sales, marketing, customer support or document work can start, regardless of size. We work with organizations ranging from exporting manufacturers to financial and public institutions — check the scenarios above to find your starting point.

## In 30 minutes, you'll know what to change first

Tell us about your current work and goals, and we'll propose AI priorities and a first pilot project.

### What happens next

1. Fill out the request form
2. We contact you within 1 business day
3. 30-minute assessment meeting
4. Priorities & first pilot proposal

## Related

- [Scenarios](https://grinda.ai/en/use-cases)
- [Rinda](https://grinda.ai/en/products/rinda)
- [Ara · AI employee](https://grinda.ai/en/products/ara)
- [See government voucher options](https://grinda.ai/government-voucher/startup)
